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Question # 1
SDF is a newly-established production company that is experiencing high staff turnover in its factory. The production department is studying the manufacturing process and its associated learning curve.Which of the following statements is correct?
A. SDF's staff turnover will disrupt the observation and measurement of the learning curve.
B. SDF's staff turnover will affect the learning curve.
C. SDF's rapid staff turnover means that knowledge of the learning curve has little value.
D. SDF can use the learning curve to determine labor budgets for the remainder of the first year of operation.
Question # 2
Which of the following activities are included within activity based management (ABM)?1. Cost reduction 2. Product design decisions 3. Variance analysis 4. Operational control 5. Performance evaluation
A. 3, 4 and 5 only.
B. 1, 2 , 4 and 5 only.
C. 1, 3, 4 and 5 only
D. All of them.
Question # 3
ZZZ is a divisionalised company that uses the balanced scorecard approach to monitor divisional performance. Each measure on the scorecard is classified as green (if they are better than expected), amber (if expectations have been met) or red (if they are poorer than expected).The Southern Division's scorecard shows that 90% of the measures are amber, 3% are green and 7% are red. All of the red classifications are listed under the Learning and Growth perspective and have arisen largely because the division has lost a lot of staff to a major competitor who offered a better rate of pay. Which THREE of the following statements are correct?
A. The Southern Division's financial performance is acceptable.
B. The numbers for the measures that have been classified as red and green are not necessarily indicative of overall performance.
C. The Southern Division's managers should be asked to provide a commentary on the scorecard.
D. The Southern Division's managers should be reprimanded for having only a small proportion of green classifications.
E. The Southern Division's managers should be reprimanded for having red classifications.
Question # 4
Firefighters risk serious and potentially fatal accidents whenever they attend an incident.Which of the following statements is correct?
A. The risk of serious accidents should be accepted in all but the most extreme incidents.
B. The risk of serious accidents should always be accepted because that is what firefighters are paid to do.
C. The risk of serious accidents should be avoided because the risk has a high probability and a high impact.
D. Every incident should be the subject of a detailed and thorough risk assessment before the firefighters are permitted to respond.
Question # 5
SDF makes cars. Demand for one of SDF's most popular models has declined because of a longrunning television program. SDF's car is driven by a villainous character in the program and that has created such a negative association that sales have declined so significantly that SDF is planning to discontinue production.Which of the following statements is correct? Select ALL that apply.
A. Business risks can arise from unexpected events.
B. The use of a product in a television program can create upside risks.
C. SDF should have considered the possibility that sales of this car could be affected by public perception, even though the car's practical attributes are unchanged.
D. SDF's board should accept full responsibility for permitting this to happen.
E. SDF's sales department should have prevented the television production company from buying the car.
Question # 6
An airline prides itself on using highly reliable aircraft that are maintained to the highest possible standard and that its flight crews are arguably the best in the industry. Despite that, the directors accept that there remains a slight possibility that there will be a fatal accident. Which THREE of the following statements are correct?
A. The airline appears to be behaving responsibly.
B. It is unlikely that any airline could totally eliminate all possibility of a fatal accident.
C. The airline's directors can justify their behavior on the basis that they insist on exceeding all relevant statutory and industry safety standards.
D. Fatal air accidents can be justified on the basis that some risk is inevitable.
E. The airline should cease operations in order to eliminate the risk of a fatal accident.
Question # 7
Which of the following statements is correct?
A. Risk can be quantified and probabilities can be assigned reliably to the possible outcomes.
B. Uncertainty cannot be quantified and probabilities can be assigned reliably to the possible outcomes.
C. Risk cannot be quantified and probabilities cannot be assigned reliably to the possible outcomes.
D. Uncertainty can be quantified and probabilities can be assigned reliably to the possible outcomes.
Question # 8
A manufacturing company has just developed a new product and must now determine the most appropriate pricing strategy for its initial launch.The product will initially be unique because it will include highly desirable features that no competitive product offers. Its development has involved substantial expenditure and the company wishes to recover this as soon as possible. The product's uniqueness is expected to last for only six months before a competitor launches a similar product. It is expected that the competitor will avoid any significant development costs by reverse engineering the company's own product. At that point, to remain competitive, the company must ensure that its selling price matches that of the competitor. Which of the following pricing strategies would be most suitable for the initial launch of the company's product?
A. Market skimming
B. Penetration pricing
C. Dual pricing
D. Own label pricing
Question # 9
A small company currently uses an information system that was implemented several years ago and is based entirely on internal data. The company is considering replacing it with a more up to date system. It has been suggested that the new system should include the use of big data.Which TWO of the following statements are correct?
A. Big data can provide a small company with useful information in the quest for competitive
advantage.
B. Big data is concerned solely with a dramatic increase in the amount of internal data stored.
C. Big data can be used by a small company to identify new opportunities.
D. It is not possible to value the potential benefits to a small company of an improved information system.
E. Big data is only applicable to large companies which have substantial funds to invest in information systems.
Question # 10
Which TWO of the following statements are correct?
A. It is worthwhile for a company to sell further units when the marginal revenue is greater than
the marginal cost.
B. Price is the only factor affecting the demand for products and services.
C. Premium pricing is possible when there is a measure of product or service differentiation.
D. Loss leadership pricing is appropriate for a new product which is not part of a range of products.
E. Demand functions can be predicted accurately and the relationship between price and quantity demanded is always constant.
Question # 11
An airline company has operated passenger flights with low ticket prices to various airports from a busy airport for several years. It now faces increased competition on a number of its routes and has decided to use the balanced scorecard to monitor its performance.Which of the following statements are correct? Select ALL that apply.
A. Customer satisfaction measures will not be needed because the company pursues a low price
strategy for competitive advantage.
B. The proportion of seats that are occupied on flights could be a suitable measure for the internal business process perspective.
C. The number of new flights to different destinations could be a suitable measure for the learning and growth perspective.
D. The number of on time take-offs could be a suitable measure for the internal business process perspective.
E. Non-financial objectives will be met as a result of financial objectives being achieved.
F. A survey of passengers could be a suitable measure for the customer perspective.
Question # 12
The directors of a company wish to evaluate two mutually exclusive capital investment projects. Both projects have conventional cash flows: an initial outflow followed by a series of annual cash inflows.The directors are aware of the following three investment appraisal methods: internal rate of return (IRR), net present value (NPV) and accounting rate of return (ARR). The directors have asked for your advice about which method should be used to evaluate these two projects. Which of the following is valid advice to give to the directors?
A. IRR should be used because both NPV and ARR could lead to an incorrect investment
decision.
B. ARR should be used because it is based on profit whereas both IRR and NPV are based on cash flows.
C. IRR should NOT be used because it could result in multiple IRRs.
D. NPV should be used because it focuses on wealth creation whereas IRR and ARR are both relative measures.
Question # 13
A company is investing $150,000 in a project which will yield an annual cash inflow of $40,000 for eight years. The company's cost of capital is 10%.To the nearest $100, what is the project's equivalent annual net present value?
A. $11,900
B. $7,900
C. $63,400
D. $21,300
Question # 14
Which of the following statements are correct with regard to responsibility centres?Select ALL that apply.
A. Revenue centre managers have a lower level of decision-making authority than profit centre
managers.
B. Revenue centre managers and profit centre managers are accountable for controllable costs only.
C. Profit centre managers and investment centre managers are responsible for the majority of operating costs incurred.
D. Investment centre managers have a higher level of managerial authority than profit centre managers.
E. Managers of profit centres have authority over the level of investment in working capital but managers of cost centres do not.
Question # 15
A group consists of two divisions, Alpha and Beta, both of which are profit centers. Alpha sells a product to the external market and also sells it as an intermediate product to Beta.Beta then processes further before selling the final product to the external market. The current group transfer pricing policy requires Alpha to charge Beta with the variable cost of production. Which of the following statements is valid?
A. A two-part tariff would provide a more effective basis for assessing divisional performance.
B. A dual pricing approach to transfer pricing would increase Beta's total profit and reduce Alpha's.
C. If Alpha has unfulfilled external demand then the transfer price should always be set at variable cost.
D. Transfer prices only affect the assessment of performance of investment centres, not of profit centres.