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Question # 1
Throughout a multiyear program, component projects are transitioned to the customer.During the project acceptance phase, a potential risk is identified and brought to theprogram team's attention.What should be done with the identified potential risk?
A. Incorporate it into the risk register and perform a thorough analysis.
B. Mitigate the risk before it is incorporated into the risk management plan.
C. Document the risk in the program transition plan and identify it as a potential issue.
D. Document it in the issue log and immediately notify the steering committee.
Question # 2
You are the program manager for the HNY Corporation and you complete programs forother companies in your role. You have just been assigned a new program that is verysimilar to a recently completed program you did for your company. Management has askedyou to create a cost estimate for the program so you base your current cost estimate on therecently finished program. What type of estimating technique have you used in thisinstance?
A. Bottom-up
B. Parametric
C. Analogous
D. Rough order of magnitude
Question # 3
The project manager of project A develops a communications management plan. Theproject manager of project B is new and is uncertain how to develop appropriatecommunications for the company's staff.What should the program manager do to ensure communications on the componentprojects are consistent?
A. Request a more experienced project manager to work on project B.
B. Create a program communications management plan across all component projects.
C. Direct all projects to use project A's communications management plan as a template.
D. Rework the communications management plans for all projects to be consistent.
Question # 4
A global enterprise resource planning (ERP) program’s scope includes designing andbuilding a global template. Plans include a pilot implementation project to validate thetemplate, to be followed by several rollout projects. During the build of the global template,a new government regulation mandates implementation of a goods and services tax (GST).What should the program manager update?
A. Program communications management plan
B. Benefits management plan
C. Stakeholder engagement plan
D. Benefits transition plan
Question # 5
A program receives initial approval from the selection committee to proceed with theprogram development. What should the program manager do next?
A. Define the program architecture and assign the benefits realization to the componentprojects.
B. Complete the program setup to establish a firm foundation of support and approval forthe program.
C. Analyze lessons learned and historical information to validate the program’s expectedoutcomes.
D. Continue to develop the high-level program road map.
Question # 6
A project manager in your program is using progress elaboration as part of their planningapproach. This approach is also known as what planning methodology?
A. Waterfall management
B. Rolling wave planning
C. Scope refinements
D. Incremental planning
Question # 7
Which of the following risk response planning techniques is associated with threats andseeks to reduce the probability of occurrence, or impact of risk below an acceptablethreshold?
A. Risk avoidance
B. Risk transference
C. Risk mitigation
D. Risk acceptance
Question # 8
You are the program manager of the MQQ Program. Your program will use equipment andmaterials that are new to your industry. You have some concerns that there will be delaysand waste by your program team because they've not worked with these materials or toolsbefore. You elect to send the resources that will work the most with these tools throughtraining. The cost of the training in this instance is known as which one of the following?
A. Indirect costs
B. Cost of doing business
C. Direct costs
D. Cost of conformance quality
Question # 9
A program manager is concerned because several change requests in a componentproject are causing delays to the program's work package milestones. There areinsufficient skilled resources within the component project to complete both the changerequests and the milestone tasks.What should the program manager do next to address this risk?
A. Prioritize which resources are critical to the project based on an impact analysis of thecritical change requests and update the program roadmap.
B. Prioritize which change requests are critical to the project based on an impact analysis,resource only critical change requests until overdue milestones are achieved, and updatethe risk register.
C. Mandate that no component project change requests will be processed until overduemilestones have been completed and update the risk register to reflect this.
D. Add the lack of skilled resources to facilitate the large number of change requests to theissue log.
Question # 10
Which of the following statements is the most accurate when it comes to program changerequests for the program scope?
A. The change request must not affect the schedule.
B. The change request must not affect the overall cost.
C. The quality of the program must not be affected by the change request.
D. The change request must be documented.
Question # 11
A design and production company's program comprises the design and manufacture ofcomplex parts. During the yearly strategy alignment meeting, the program manager noticesthat a peer program manager started a project to develop a new manufacturing technologyto further reduce operations costs.What should the program manager do to incorporate this new technology into the program?
A. Work with the project managers to update the program's risk register by evaluating thisnew technology's ROI.
B. Incorporate the new benefit to be obtained from this technology into the program'stransition plan.
C. Analyze the benefits management plan to determine any new risks this new technologymay introduce.
D. Update the benefits management plan with an analysis of the new technology's potentialbenefits.
Question # 12
You are a program manager of a program. You are required to compile performance dataof your program. These data will be sent to relevant stakeholders. You are reviewing the status reports of all projects including the costs, schedule, scope, risks, and other performance data. In which of the following processes are you working on?
A. Plan Communication
B. Distribute Information
C. Report Program Performance
D. Monitor and Control Program Performance
Question # 13
You are the program manager for your organization. Your current program, which has justbeen initiated, needs to launch several projects in order to create all of the benefits of theprogram. What document do you need to create in order to initiate the projects within yourprogram?
A. Project charter
B. Program charter
C. Program scope statement
D. Project preliminary scope statement
Question # 14
In which of the following processes is the program charter created?
A. Establish Program Financial Framework
B. Plan Program Scope
C. Initiate Program
D. Develop Program Management Plan
Question # 15
You are the program manager for your organization and are working on gathering therequirements for a new solution and mission statement. There are several instances in thestakeholder pool where the stakeholders and their manager are being queried on possiblerequirements. You worry that the subordinates may have requirements, ideas, andsuggestions to offer but they may be not submitting their thoughts because they do notwant to contradict their managers. You believe you need a method to gather allrequirements without the stakeholders having any fear of retribution. Which one of thefollowing allows you to anonymously gather iterations requirements and still allow allstakeholders to review what has been submitted in an attempt to find consensus?
A. Delphi Technique
B. Focus groups
C. Web surveys
D. Workshops
